Gen3 SimpliSafe: Sensors don’t work because they are out of range If you don’t find yours, contact SimpliSafe customer service or check out the manual book. The water and carbon monoxide sensors use special batteries and you need to contact SimpliSafe to get new ones for free. Below we’ve listed the common batteries used by this system. This kind of system uses mostly regular batteries that can be purchased online at discount prices. Remove the sensor from the keypad under the Devices section.īattery replacement for Gen3 SimpliSafe System
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